Friday, December 11, 2009

I'm the best?????

I received a GREAT COMPLIMENT this week from my Practice Manager, Koren Fay. She came back from a meeting & told me that it was reported that I was the MOST EFFICIENT SECRETARY in the Department of Medicine. This includes all the clinical departments.

A few months ago, they came to us stating that they wanted to try to be 100% booked for scheduled clinics. This means that when someone cancelled an appointment, you were suppose to try to fill that slot with another patient. Sometimes I take most of the day trying to fill slots that have been cancelled. Koren told me that I was around 4% in not being able to fill the slots. That means that I was 96% able to fill the cancelled patients.

Hopefully this will bring a good raise & a nice bonus early next year.